Rights of California residents
The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), grant certain rights to California residents (subject to certain exceptions). If our processing of your personal information is subject to the CCPA / CPRA, you are entitled to the following rights:
- Right to know: You have the right to request confirmation of and specific pieces of personal information we have collected, used, disclosed, shared, and/or sold about you. We will only fulfill this request for access or knowledge twice within a twelve-month (12-month) period.
- Right to delete: You have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions. Once we receive your request to delete and confirm your identity, we will delete your personal information, unless an exception applies under applicable law. We will only fulfill this request for deletion twice within a twelve-month (12-month) period.
- Right to opt-out of sale/sharing: You have the right to opt-out of the sale or sharing of your personal information to third parties. We do not have actual knowledge we sell personal information of minors under the age of sixteen (16) years. To exercise your right to opt-out of the sale or sharing of your personal information through cookies or other trackers, please visit our Cookie Policy. To opt out of the sale or sharing of your personal information more generally, visit our Data Subject Requests Form.
- Right to non-discrimination: You have the right to not receive discriminatory treatment if and when you exercise your rights to access, delete, opt-out, correct, or limit use of sensitive personal information under the CCPA and CPRA.
- Right to correct: You have the right to correct inaccurate personal information that we collect or maintain. After we have received your request to correct, verified your identity, and confirmed that the contested information is more likely than not inaccurate based on the totality of the circumstances, we will correct the personal information at issue on our systems.
- Right to limit use of sensitive personal information: You have the right to limit how we collect, use, and disclose your sensitive personal information to only what is necessary to perform the services or provide the goods reasonably expected by an average consumer, with some narrow exceptions. Sensitive information includes Social Security number, driver’s license number, biometric information, precise geolocation, and racial and ethnic origin.
- Right to appeal: If you submit a request to exercise any rights under the CPRA and we do not take action on your request, you have the right to appeal our decision in accordance with the information provided in our privacy notice.
To exercise your right to access or delete your personal information, to limit the use of your sensitive personal information, or to opt out of the sale or sharing of your personal information, you may submit a request by using our form, call our toll-free number at (800) 806-2504 or email us at [email protected]. To opt-out of the sale of your personal information via cookies, please visit our Cookie Policy. For requests submitted via telephone or email, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information.
You may also opt out of the sale or sharing of your personal information by utilizing the universal opt out preference signal to instruct us to not sell or share any of your personal information collected online. The opt out preference signal will apply to the device and browser in which you utilize it.
Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual.