Privacy notice - Referral programme

1. Intro    

This document describes how Polestar processes your personal data when you participate in the referral program.                               

2. Who we are         

Polestar Performance AB, a Swedish legal entity with company registration number 556653-3096 with address Assar Gabrielssons Väg 9 405 31 Göteborg, Sweden, and Polestar Automotive UK Limited, a UK legal entity with company registration number 11926357 with address Li Close, Ansty Park Ansty, Coventry CV7 9RF, United Kingdom, hereinafter referred to as “Polestar”, “we” and “our”, are joint controllers who will process your personal data as described below. Polestar Performance AB is the provider of the technical solution(s) for these processings. Both Polestar Performance AB and Polestar Automotive UK Limited is the provider of services. 

3. What personal data we collect and why

We process the personal data that you provide and that we otherwise collect when you participate in the referral program (the “Program”), either as Referring customer  or as Referring owner, such as name, contact details, order date, delivery date, Polestar ID and Vehicle Identification Number (VIN).

The person who refers another customer is the “Referring owner” and the person who gets the link from the Referring owner is the “Referring customer”. Polestar will only collect personal data of the Referring customer when the Referring customer registers a Polestar ID.

The purpose of our processing for you as the Referring owner is to administer your participation in the Program and give you rewards for completed and approved referrals. The purpose of our processing for you as the Referring customer is to administer your participation in the Program and offer you gifts once the car has been handed over to you.

The legal basis for our processing of your personal data in order to administer your participation in the Program is that it is necessary for the performance of the contract with you.

4. How long we keep your data

We will retain your personal data used for administration of your participation in the Program and deliver rewards up to thirty (30) days after the termination of your Polestar ID or in any event up to three (3) years after joining the Program.

5. Who we share your personal data with

Your personal data will be shared to and processed by our affiliates, data processors and business partners for the above purposes. The legal basis for this sharing your personal data is our legitimate interest in the efficient management of our processing. 


Status information on when a car is ordered and when the car is handed over is shared to the Referring owner. The legal basis for sharing this personal data is our and the Referring owner’s legitimate interest to administrate and claim the rewards.

6. Transfer of your personal data

Transfers of your personal data to our affiliates, data processors and business partners located outside of EEA, where the destination country is not subject to an adequacy decision by the European Commission, is based upon Standard Contractual Clauses adopted by the European Commission, available here.

7. Your rights

You have specific legal rights granted by the General Data Protection Regulation relating to the personal data we process about you. You can withdraw your consent or object to our processing of your data, access the data we hold about you, ask for rectification or restriction of your data, request to have your data ported to another entity, request that we delete your data, and finally you can file a complaint with a data protection supervisory authority.

8. Contact information

In order to exercise your rights, please use this web form. If you have any other questions regarding the subject matter of personal data protection, you can contact us or our Data Protection Officer on the contact details stated on

9. Changes to our Privacy Notice

We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this privacy notice at any time. For this reason, we encourage you to refer to this privacy notice on an ongoing basis. This privacy notice is current as of the date which appears at the top of the document. We will treat your personal data in a manner consistent with the privacy notice under which they were collected, unless we have your consent to treat them differently.

Polestar © 2022. All rights reserved. Polestar Automotive UK Ltd is an appointed representative of Volvo Car Financial Services UK Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 678616 for credit broking.
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