Information notice – Order of product(s) on polestar.com
Polestar Performance AB, a Swedish legal entity with company registration number 556653-3096 with address Assar Gabrielssons Väg 9 405 31 Göteborg, Sweden, hereinafter referred to as "Polestar", "we", "our" and "us", will as controller process your personal data as described below.
Purpose and legal basis for processing
We process the personal data that you provide in connection with your order of product(s) through our website. The purpose of our processing is to administer your purchase (from order to delivery), including any necessary contact with authorities for official reporting of the vehicle, as applicable, as well as the administration of your request for related services, follow-up on the delivery and your satisfaction through surveys, communication of updates related to the product(s) that you have ordered. If you have selected to finance your order on our website, e.g. if you intend to lease the vehicle, we will transfer your personal data to the selected finance company or leasing company whose offers are presented on our website in order for you to be able to complete your financing application and your order. This could also be the case if you intend to change your payment method to a financing method after the order has been made. In the event that you have applied for the financing of your order, we will also process information on the status of your application. We will also process the personal data that you provide to us for the purposes of statistics, research and development and to communicate with you in relation to eventual recalls and other matters concerning the product(s). We will furthermore process your personal data in order to be able to recognize you as a recurrent customer and thus enhance your experience as a customer.
The legal basis for our processing of your personal data order to administer your order, administer your request for related services, and follow up on the delivery and status of any possible credit application is that this processing is necessary for the performance of the contract with you. The legal basis for our processing of your personal data in order to follow up on your satisfaction, communicate updates related to the product(s), statistics, research and development and to communicate with you in relation to eventual recalls and other matters concerning the products(s), as well as to recognize you as a repeat customer, is that this processing is necessary for the purposes of our legitimate interest. The legal basis for processing of your personal data in relation to recalls which are performed due to a legal requirement is that this processing is necessary for our compliance with a legal obligation.
Disclosure and recipients of your personal data
Your personal data will be disclosed to and processed by our affiliates and business partners (including, if applicable, the financing company or leasing company, the pickup and delivery partner, or the handover partner) for the above purposes (including credit checks and sanction list checks). Your personal data will also be disclosed to Vehicle Registration Authorities when applicable. In relation to our business partners located outside of EEA, we will transfer your personal data with the basis of the Standard Contractual Clauses adopted by the European Commission.
We will retain your personal data up to four (4) years after you are no longer registered as an owner or driver of a Polestar vehicle. In relation to purchases other than vehicles, we will retain your personal data up to twelve (12) months after your purchase. Please note that we will retain your personal data up to twelve (12) months after you have opted out from receiving further marketing communication material from us for statistical purpose only.
Your rights and Polestar contact information
For more information on your rights in relation to our processing of your personal data and contact details for further information and complaints, as well as the contact details for our Data Protection Officer, please see Legal contacts.